The Ravensong Team 

 

 
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Victoria Westphal

Co-Founder, Marketing Director, Creative Director

Growing up in a resort town and working since the age of 14 in the service industries, Victoria developed a passion and knack for creating marketing plans and creative assets that are effective and orchestrated to work in tandem for maximum benefit.

Her no-nonsense approach in working with business owners and managers has earned her the reputation for being a valued consultant as well as team member.

Having focused on the spa and medical spa industry for the past 15 years, she was a part of the team at The Spa ~ Los Gatos in earning Day Spa Magazine's Promotion of the Year Award and helped support and successfully guide other spas and facilities through down-turns, expansions, rebrands, program development and staff training. Her ability to see top level ideas through to implementation while keeping business brand and story diverse and in focus sets her apart.

Loving her life as a competitive equestrian and mother of a tween, Victoria continues to be inspired by other elite creatives, enabling her to create functional art that remains aesthetically pleasing.


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Rebecca McCracken

Co-Founder, Marketing Director, Content Development Specialist

Born in Arizona but raised on the east coast, Rebecca is now back in Phoenix with her husband and daughter.

Her obsession with the beauty and wellness industries began in 2007 while working for a B2B cosmeceuticals publication. From there, Rebecca worked for a national beauty trade association (and parleyed her fascination with beauty and wellness products into a well-received review website).

Today, Rebecca is focused on connecting clients with their customers on a personal level. Her passion for the industry, combined with her agency-level marketing and communications experience, allows her to enable clients to find and develop their voices and tell their authentic stories. You'd be hard-pressed to find a more knowledgeable yet engaging content developer in the industry today.


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Noelle Maring

Senior Marketing Manager, Digital Marketing Specialist

Raised in the Pacific Northwest with a stint in California, Noelle recently returned to the Portland area to continue her passion for marketing and advertising.

With an advertising agency background and a focus on marketing strategy and implementation, Noelle has managed a number of successful nation wide marketing campaigns. She has also provided marketing and advertising for the medical and service industries for more than 4 years. Interested in the beauty and wellness industry from a young age, she transitioned to a focus on the spa sector in 2017 and never looked back.

As the Senior Marketing Manager and Digital Marketing Specialist at Ravensong Creative Group, Noelle is focused on cultivating efficient marketing campaigns, as well as providing current and most impactful digital strategies to our clients.


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Patti Rice

Advisory Board, Consultant

CEO, Co-owner of The Spa ~ Los Gatos 
since its inception in November, 1999 

Having grown up in the Santa Cruz area of California, Patti's work ethic and business aptitude lead her to a variety of business ownerships and accreditations. (She has earned her Series 7 General Securities Representative License (stockbroker) and Real Estate Agent License.) Currently, she owns and operates The Spa ~ Los Gatos which resides in an 8,000 square foot facility and boasts 15 spacious treatment rooms offering a broad array of facial, massage and body services. Aqua Hair Salon provides on-premises hair design and treatments. The wellness and gift boutique offers an assortment of wellness, skin care and lifestyle products.

Patti's success as a spa owner is well validated. She has taken The Spa ~ Los Gatos through several remodels, industry downturns, has an amazing staff retention rate and client loyalty, all  while earning many social/public awards. She is a true, working leader in the industry.